Starwood have 10 hotels in Bangkok, from eight different SPG brands. I recently stayed in a number of hotels, starting with the centrally located Westin Grande Sukhumvit.
We arrived at the Westin around 22:30 on a Monday. The doorman escorted us to the lobby on 7F, so we could check-in.
But we were whisked to 24F where SPG Platinum members check-in. We were given a hot towel and the world’s sweetest glass of orange juice. The associate explained all of the perks and benefits for Platinum members, as well as the Executive Lounge availability.
Our room was on 23F. It was quite spacious with a king size bed, chaise lounge, a desk, flat screen TV with a good selection of channels, and a DVD player.
The bathroom has a separate tub and shower.
The shower has a rainfall shower head as well as a handheld shower head. And if you want to shave your legs, you’ll have to use the tub.
Complimentary water was located throughout the room as well as a plate of fruit, including the best fruit in the world, mango.
Blackout curtains and a Heavenly bed….Zzzzzzzz.
I loved this bed. If you want to purchase your own Heavenly bed, go here.
Complimentary room items included a coffee machine, kettle, tea, water, and fruit as well as shampoo, conditioner, body wash, lotion, bath crystals, toothbrush, razor, nail file, thread, bathrobe, and very comfortable slippers.
As SPG Platinum members we could have breakfast in the lounge or in the all-day dining restaurant, Seasonal Tastes.
Seasonal Tastes offers a wide variety of Asian and Western breakfast options like pancakes, sushi, made-to-order eggs, noodles, pastries, dim sum, bacon, and ice cream. Yes, ice cream. The ice cream artisans are next to the ladies who make the wheat germ and apple juice concoction. So, have both in order to experience a more balanced diet.
Coffee and tea are available as well as multiple fresh juice and smoothie blends. During our eight day stay, Seasonal Tastes ranged from quiet to really busy. The weekend was, of course, busier than the weekdays. (The Executive lounge breakfast selection is much smaller, so if you’re looking for a quiet place to enjoy your morning cup, then go here.)
Here are a selection of photos from breakfast:
Throughout the day, sweet and savory snacks and nonalcoholic beverages are available in the Executive Lounge. At 17:30 each day, a more extensive selection of food is brought out. The food was different each day we visited the lounge. However, we didn’t go to the lounge every evening during our stay. Typical options include cheese, fruit, soup, canapés, and dessert, and there is always at least one vegetarian canapé. Wine and basic spirits are also available until 19:30.
The staff in the Executive Lounge are predominantly female, extremely helpful, and they remember your name and room number. And that’s not an easy task since the husband kept forgetting our room number and tried to enter the wrong room many times.
How were they helpful? Next to the bed is a device that operates all of the lights and the air conditioning; it’s also a clock. Our device was only partially illuminated, so it was difficult to tell the time and figure out the temperature. I mentioned this to the staff at the lounge, and the issue was addressed right away. Despite the smallness of this problem, they left us a personalized note and a few chocolates for the inconvenience.
Another perk we utilized was the free pressing service. Any three items can be pressed free of charge during the stay. The items can be returned the same day or the next morning. If you have more items to launder, then for an additional charge, laundry and pressing services are available, and the room had an iron and ironing board.
The Westin is about 25km from Suvarnabhumi Airport. Depending on the time of day and traffic conditions, the time it takes to reach the hotel will vary. If you prefer to take public transportation, then you can take the Airport Express, and then the Skytrain to Asok station, or the MRT to Sukhumvit station, both of which are only steps away from the hotel.
The hotel provides a shuttle service but since it costs 2200THB from the airport or 4000 THB return, a taxi would be a significantly cheaper option.
To access guest floors and the Executive Lounge, you will need a keycard. Altitude, the private event space on 25F, the gym, pool, and spa do not require card access.
Amenities: The pool, gym, spa, hair & nail salon, and the business center are located on 8F. The pool was large enough to swim laps, and there were plenty of sunloungers and towels. There’s also a poolside bar.
WiFi was fast and complimentary for Platinum members, and you can connect up to 5 devices in your room.
Elevators: There are two sets of elevators. From the ground floor, you can only go to 7F. To reach guest floors, the pool, gym, etc use the elevators opposite the check-in area.
As well as Seasonal Tastes, other food and drink options in the hotel include the Japanese restaurant Kisso, lobby bar Zest, pool bar, and Altitude which is mainly used for private events.
Overall, we were very pleased with our stay. From the music in the halls and elevator to the friendly staff, everything was superb. (Good elevator music is important.) I now want my own Heavenly bed and I wish I had a pair of those slippers. They actually fit my size 11 feet!
Paid rates at the hotel vary, but by booking ahead you can find rates as low as 3500 THB/night (US$100/night) which for a hotel of this calibre is a steal. Booking last-minute, rates are in the 4500-5000 baht range (US$127-142). As a Category 4 SPG property, a free night can be booked for 10,000 Starpoints, or you can use Cash & Points for 5,000 points plus 75 USD.
After checking out of the Westin, we headed across the street to the Sheraton Grande Sukhumvit, part of the Luxury Collection. Could the Sheraton outdo the Westin?