We stayed at the Sheraton Grande Sukhumvit in Bangkok for four nights. To clarify the name of the hotel, this isn’t a “Sheraton”, rather it’s a Luxury Collection hotel which is one of Starwood’s 11 brands. This hotel is literally across the street from the Westin Grande Sukhumvit. And it was just as fabulous!
We entered from 1F, where the skywalk directly leads to the BTS Asok station. This is also where you’d enter if you arrive by taxi. The lobby is located on this level.
The check-in was smooth, the associate welcomed us to the hotel and explained the SPG Platinum benefits. She apologized that a suite wasn’t available and said they would continue looking for a suite for us during our stay. Although we were not upgraded to a suite during the stay, we were amused to receive daily letters to let us know they were trying to book us into a suite. However, the standard rooms are of excellent quality. The associate also confirmed that we could checkout at 16:00.
Our bags were swiftly brought to our room on 23F. The room was larger than the room at the Westin. There was an entranceway, so you aren’t immediately confronted by the bed or the bathroom.
The bathroom was large with a separate shower and bathtub. The shower had enough space to shave your legs if you’re flexible. Otherwise, have a soak in the big tub. The toiletries were by Thann and included shower gel, lotion, shampoo, conditioner, bath salts, and bar soap, as well as a razor and toothbrush.
The towels were soft and fluffy, and three face towels were available. (Not all hotels have face towels, but all seem to have hand towels. Why is this important? Because you can’t wash your face with a hand towel. Yes, there is a difference. Yes, I have had many conversations explaining this difference.)
The bed was just as comfortable as the one at the Westin, but it wasn’t as big. However, there was a pillow menu in case you need a firmer or softer one.
We were given fruit each day, and the bottles of water were restocked while the room was being cleaned and in the evening for the turn down service.
The TV had a good selection of channels – BBC, CNN, HBO, Discovery, RT, etc.
There was also a desk and an armchair with a footrest.
The first evening we visited the Sala located next to the pool. The setting was very relaxing, and I wasn’t bitten by a single mosquito! There are many regular tables and loungers, and you’ll feel like you’re not in the city but in a more tropical setting with all of the plants and flowers surrounding the pool.
In all three locations, the complimentary beverages are available from 18:00 – 20:00. If you order anything outside of those hours, you can get a 30% discount.
Another place to enjoy SPG perks is the Library. There are sofas as well as tables. This is a good place to sit if you need to do some work and you don’t want to be cooped up in your room.
Coffee and tea are available upon request, and peanuts, shredded coconut, rice crackers, and another savory snack that I could never identify are available. At 18:00, canapés are served and happy hour begins. Since I was still sipping on my coffee, the waitress suggested an espresso martini to help with the transition from work to play. Brilliant idea!
And she showed me how they create their cold brew coffee fusion concoction. It looked like a fancy chemistry set, but if it makes good coffee, then I’m in favor of it!
Next to the Library is the Living Room with large comfy sofas and tables to make it feel like home and huge windows so you can see the BTS and city speed by. This is a nice spot to unwind if you don’t want to sit by the pool.
The jazz band takes the stage at 21:00. If you stay to hear the music, please note that after 21:00, there is a dress code: “no shorts, no sports wear, as well as no singlet’s and closed shoes for men”. On Friday evening, we stayed for the jazz, and just before 21:00, the waitress reminded the Mister that he would need to change clothes if he wished to stay for the music.
The first morning during our stay, we had breakfast at Rossini’s. On offer is a partial buffet and any many made-to-order dish like sausages, eggs, steak, etc. The buffet has a variety of bread, jams, fruit, cheese, and Asian options like noodles and dumplings. The food was really tasty and the atmosphere is pleasant. If you’re looking for a quieter way to start your morning, then this is a good place.
The buffet in Orchid Café was vast, so even the pickiest of eaters will find something here. Breakfast staples like bacon, eggs, and sausages are available along with baked beans, noodles, naan, fresh fruit, pancakes, sushi, pastries, cereal, cold cuts, cheese….most corners of the globe were represented. Everything tasted good, the only complaint was the sad French toast; it was a bit hard. But that’s hardly a complaint with the other options available.
Breakfast is also served in Sala from 7:00 – 11:00. We didn’t have breakfast here during our stay, but I scoped it out and it’s similar to the buffet in Orchid Cafe, just a lot smaller.
The décor of the hotel is more opulent than the Westin with sweeping staircases and large furniture, but it doesn’t feel stuffy or uninviting. One afternoon we returned to the room while it was being serviced, so I explored the hotel. The second floor had most of the meeting rooms, but since an event was happening, I couldn’t see much of the area. BarSu and Dine in the Dark (DID) are located on the ground floor, as well as a street level entrance/exit.
Dine in the Dark is a “sensory” restaurant where diners feast on their meals in complete and total darkness. No watches, no phones, or anything that can emit light. All of the servers are visually impaired, and for each guest, the hotel makes a donation to the Foundation for the Blind in Thailand.
The spa, fitness center, and swimming pool are located on level three.
And one more perk for SPG Platinum members – complimentary washing/pressing service. You’re allowed two articles of clothing per guest per day, so four items daily if there are two people sharing.
Paid rates at the hotel vary, with prepaid rates typically starting around 4,724 THB/night (US$136/night), increasing to 5,500 THB or more at busy periods. As a Category 5 SPG property, a free night can be booked for 12,000 Starpoints, or you can use Cash & Points for 6,000 points plus US$110 , though there’s normally only Cash & Points availability for weekend stays.
Verdict: we had a fabulous time. The staff were super-friendly, especially the ladies in the Library and the Living Room. If you’re looking for a great location in the heart of Bangkok, then I recommend the Sheraton Grande Sukhumvit.